Frequently Asked Questions
How do I place an order?
To place an order, simply browse through our collection of products, select the items you wish to purchase, and add them to your shopping cart. Proceed to checkout, where you will be prompted to provide your shipping information and select your preferred payment method. Once your order is confirmed, you will receive an email notification with your order details.
Do you offer free shipping?
Yes, we offer free shipping on all orders across India. There is no minimum purchase amount required to qualify for free shipping.
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, net banking, UPI, and mobile wallets. You can choose the payment option that is most convenient for you during checkout.
Are your products ethically sourced?
Yes, we are committed to ethical sourcing and responsible manufacturing practices. We work closely with our suppliers to ensure that our products are made with the highest standards of quality and integrity.
How long will it take to receive my order?
Normal delivery typically takes 5-7 business days from the date of shipment. Please note that delivery times may vary depending on your location and any unforeseen circumstances such as weather conditions or logistical issues.
Can I track the status of my order?
Yes, once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the delivery status of your package.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, you may return it within [number] days of receipt for a full refund or exchange. Please refer to our Return Policy page for more information on how to initiate a return.
Do you offer gift wrapping services?
Yes, we offer gift wrapping services for an additional fee. During checkout, you will have the option to select gift wrapping and include a personalized message for the recipient.