Shipping Policy
Thank you for choosing Identity Clothes! We’re thrilled to have you as a customer. Below is our shipping policy to ensure you have a seamless shopping experience with us.
Shipping Schedule:
- We operate from Monday to Saturday, excluding public holidays.
- Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the delivery status of your package.
- Orders are processed and shipped within 1-2 business days from the date of purchase.
Free Shipping Across India:
- We offer free shipping on all orders across India, regardless of order value.
- No minimum purchase amount is required to qualify for free shipping.
Delivery Timeframe:
- Normal delivery typically takes 5-7 business days from the date of shipment.
- Please note that delivery times may vary depending on your location and any unforeseen circumstances such as weather conditions or logistical issues.
Shipping Partners:
- We partner with reputable courier services to ensure reliable and timely delivery of your orders.
- Our shipping partners include Delhivery, Bludart
Order Tracking:
- You can track the status of your order using the tracking number provided in your shipping confirmation email.
- If you encounter any issues with tracking your order or have any questions, please feel free to contact our customer support team at support@identityclothes.com.